Description
After-sales service is pivotal to customer satisfaction and customer retention. BluWave Service – a companion product to BluWave CRM – is the simple and effective solution for managing all your after-sales processes. Easily design your own “process” for each type of service request; from telephonic support to onsite repairs, services and installations. Includes electronic offline job cards, contract expiry dates, proactive service cycles, and status and escalation workflows.
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